Frequently Asked Questions

SHIPPING

How long does shipping take?

Shipping times vary depending on the destination and product. Once your order ships, tracking information will be sent to the email provided at checkout.

ORDERS

Can I change or cancel my order?

Orders enter processing shortly after they are placed. Contact us as soon as possible if you need assistance with an order. Changes or cancellations cannot be guaranteed once processing has begun.

RETURNS & EXCHANGES

What is your return policy?

Eligible items may be returned within the return window stated in our Return Policy. Items must meet all return requirements. Please review our full Return Policy for complete details.

SIZING

How do I choose the right size?

Sizing may vary by product. Please review the size guide provided on the individual product page before ordering.

LIMITED RELEASES

Will sold-out pieces be restocked?

Some Opulent Avenue pieces are released in limited quantities and may not return. Select styles may be restocked. Join our mailing list for release and restock updates.

CONTACT

How can I contact Opulent Avenue?

Visit our Contact page to reach our client care team. Please include your order number when contacting us about an existing order.